Covid-19

2020 and 2021 has been a different year than normal and we are all dealing with Covid-19. Covid-19 will probably stay and that is why you will find additional information about Covid-19 (Corona) and our situation here.

Both of our houses are at a small scale and at a distance from each other, away from other houses. That is a good start for a safer stay.

For us the following is important: 

• Your safety
• your family
• Our nature for you to enjoy

Insurance:

Since the Covid-19 has been around since the beginning of 2020, please think upfront whether you want to make a reservation. When you make a reservation, the normal cancellation policy applies.

The best thing to do is to take out a travel insurance, as we have advised all our (previous) guests. Covid-19 is insured with the  Europäische Reiseversicherung, read the info HERE for the details with Europäische Versicherung.

BUT it is important, if you are Covid-19 positive before arrival – please to stay at home!

A travel warning, fear of Covid-19 or any other excuse is no reason for cancellation and is therefor not insured.

There are no cancellation fees for:

• Lockdown
• Hotel closure
• Border closure

European travel insurance

For your safety – more information about insurance click here

Check-in / out

Since we’ve been working with a key safe for a long time, we will continue to do so. The Tourist office of Seefeld has the digital registration so that you can fill out the important data at home before you arrive.

The guest card has been digitally improved – email us if you would like to have the paper guest card. We can leave the paper guest card in the apartment upon arrival.

In our general areas we ask you to wear the FFP2 mask (as long as it is compulsory) and to keep your distance from other guests.

Cleaning

• We work with disinfectants cleaning detergents and the general area is regularly disinfected
• All door handles are also regularly disinfected
• There where hand contact is, will be regularly disinfected.

What to do in case of Covid-19 infection

If there is a suspected COVID-19 case in the house:

• Report if you feel unwell or ill.
• Call 1450, the Austrian Health Hotline.
• In case of suspicion, stay in your own bedroom and your family members / fellow travelers in the apartment.
• Give us the names of the persons you have been in contact with in the last few days.
• Measures are then implemented, we follow the instructions of the health authority / doctor.

Find here links for more information about Covid-19 in Austria / Tyrol / region